SHIPPING POLICY

Shipping Information

AMORALIBRE works with established fulfillment, logistics, and shipping partners to ensure the reliable processing and delivery of all orders.

Orders are prepared, processed, and dispatched through our network of fulfillment partners and shipping providers. Depending on the destination country, shipments may be handled by different local or international carriers selected to provide the most efficient delivery service available.

All shipping options, available delivery methods, and applicable shipping charges are displayed during checkout before an order is completed.

Order Processing

Every order is subject to product availability, payment verification, and fulfillment processing.

While we strive to process and dispatch all orders as efficiently as possible, processing times may vary depending on order volume, seasonal demand, inventory movements, public holidays, operational circumstances, or other factors beyond our direct control.

AMORALIBRE reserves the right to require additional processing time whenever necessary to ensure the accuracy and quality of order fulfillment.

Shipping & Delivery

Once an order has been dispatched, responsibility for transportation is transferred to the selected shipping carrier.

Although we work exclusively with trusted logistics and delivery partners, delivery times may occasionally be affected by circumstances outside our control, including but not limited to:


  • Carrier delays

  • Customs inspections and clearance procedures

  • Weather conditions

  • Transportation disruptions

  • Regulatory requirements

  • Peak shipping periods

  • Regional service interruptions

As a result, delivery estimates provided by shipping carriers should be considered indicative only and are not guaranteed unless expressly stated otherwise.

International Shipments

For international orders, additional customs procedures, import inspections, duties, taxes, or other governmental requirements may apply depending on the destination country.

Customers are responsible for complying with local import regulations and for any duties, taxes, customs fees, or charges imposed by local authorities unless otherwise specified at checkout.

AMORALIBRE has no control over such charges and cannot predict their amount.

Delays

While we make every reasonable effort to ensure timely processing and delivery, delays may occasionally occur.

During periods of exceptionally high demand, promotional events, product launches, holiday seasons, inventory adjustments, carrier disruptions, or unforeseen operational circumstances, fulfillment and delivery may require additional time.

AMORALIBRE shall not be held liable for delays resulting from circumstances beyond its reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

AMORALIBRE cannot be held responsible for delays, failed deliveries, additional shipping costs, or lost shipments resulting from incorrect, incomplete, or inaccurate information provided by the customer.

Lost, Damaged, or Missing Shipments

If a shipment is lost, damaged, or arrives with missing items, customers should contact our Client Services team as soon as possible after receiving the package or becoming aware of the issue.

We will work with the relevant shipping carrier and fulfillment partners to investigate the matter and seek an appropriate resolution where possible.

Limitation of Liability

AMORALIBRE continuously strives to ensure that all orders are processed accurately, shipped promptly, and delivered reliably.

However, we cannot guarantee uninterrupted shipping services and shall not be liable for delays, interruptions, losses, or failures caused by events outside our reasonable control, including actions of shipping carriers, customs authorities, governmental agencies, natural events, labor disputes, technical failures, transportation disruptions, or other force majeure circumstances.

Contact

For questions regarding shipping, fulfillment, delivery, or order status, please contact our Client Services team:

support@amoralibre.at

Our team will be happy to assist you.