Privacy policy
LAST UPDATED: JULY 2026
CONTENTS
- ABOUT THIS PRIVACY POLICY
- DATA CONTROLLER
- SCOPE OF THIS PRIVACY POLICY
- PERSONAL INFORMATION WE COLLECT
- INFORMATION YOU PROVIDE TO US
- INFORMATION COLLECTED AUTOMATICALLY
- INFORMATION RECEIVED FROM THIRD PARTIES
- HOW WE USE PERSONAL INFORMATION
- LEGAL BASES FOR PROCESSING
- ORDERS, PURCHASES AND CUSTOMER ACCOUNTS
- PAYMENTS AND FINANCIAL INFORMATION
- SHIPPING, DELIVERY AND FULFILMENT
- CUSTOMER SERVICE AND COMMUNICATIONS
- MARKETING COMMUNICATIONS
- PERSONALISATION AND ADVERTISING
- COOKIES AND SIMILAR TECHNOLOGIES
- ANALYTICS AND DIGITAL SERVICES
- SHOPIFY
- SERVICE PROVIDERS AND BUSINESS PARTNERS
- SOCIAL MEDIA AND THIRD-PARTY PLATFORMS
- HOW WE DISCLOSE PERSONAL INFORMATION
- INTERNATIONAL DATA TRANSFERS
- DATA RETENTION
- DATA SECURITY
- YOUR PRIVACY RIGHTS
- EEA, UNITED KINGDOM AND SWITZERLAND
- UNITED STATES PRIVACY INFORMATION
- SALE, SHARING AND TARGETED ADVERTISING
- GLOBAL PRIVACY CONTROL
- CHILDREN'S PRIVACY
- AUTOMATED PROCESSING AND FRAUD PREVENTION
- THIRD-PARTY WEBSITES AND SERVICES
- BUSINESS TRANSACTIONS AND CORPORATE CHANGES
- LEGAL AND REGULATORY DISCLOSURES
- CHANGES TO THIS PRIVACY POLICY
- PRIVACY CONTACT
- SUPERVISORY AUTHORITY AND COMPLAINTS
1. ABOUT THIS PRIVACY POLICY
AMORALIBRE respects the privacy of its customers, visitors, business contacts and other individuals who interact with the AMORALIBRE brand.
This Privacy Policy explains how personal information may be collected, used, processed, stored, disclosed and otherwise handled in connection with the AMORALIBRE website, online store, products, communications and related services.
We believe personal information should be handled responsibly, transparently and in accordance with applicable data protection and privacy requirements.
This Privacy Policy is intended to provide clear information regarding our processing activities and the choices and rights that may be available to you.
Please review this Privacy Policy carefully.
2. DATA CONTROLLER
For the purposes of applicable data protection law, the controller responsible for the processing of personal information described in this Privacy Policy is:
[INSERT FULL LEGAL COMPANY NAME]
trading under the AMORALIBRE brand
[INSERT REQUIRED BUSINESS CONTACT ADDRESS]
Austria
Privacy inquiries may be directed to:
Where another entity independently determines the purposes and means of processing personal information, that entity may act as a separate controller in accordance with applicable law and its own privacy terms.
3. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal information processed in connection with AMORALIBRE websites, online stores, purchases, customer accounts, customer service, marketing communications and other interactions with AMORALIBRE.
It may also apply where you communicate with AMORALIBRE in connection with products, orders, business inquiries, commercial relationships or other brand-related activities.
This Privacy Policy does not govern independent websites, services or platforms operated by third parties that maintain their own privacy practices.
Where a separate privacy notice is provided for a particular service, activity or processing operation, that notice may supplement this Privacy Policy.
4. PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with AMORALIBRE, the services you use, the products you purchase and the jurisdiction in which you are located.
We may collect or process categories of personal information including:
Contact information, such as your name, email address, telephone number, billing address and shipping address.
Order and transaction information, such as products viewed, selected, purchased, returned, exchanged or cancelled, order history, transaction details and related customer activity.
Account information, such as account identifiers, login information, preferences and settings.
Payment-related information, such as payment method, payment status, transaction references and payment confirmation information.
Customer service information, including messages, inquiries, requests, complaints and other communications with AMORALIBRE.
Device and technical information, including IP address, browser type, operating system, device type, network information, language settings and technical identifiers.
Usage information, including information regarding how you access, navigate and interact with our website, online store and digital services.
Marketing and preference information, including marketing choices, communication preferences and interactions with promotional communications.
Advertising and interaction information, including interactions with advertisements, campaign content and certain digital technologies, where permitted by applicable law.
Business information, where you interact with AMORALIBRE in a professional or commercial capacity.
We do not intentionally request special categories of personal data unless such processing is necessary, lawful and specifically disclosed.
5. INFORMATION YOU PROVIDE TO US
We collect personal information that you provide directly to AMORALIBRE.
This may occur when you:
- purchase or attempt to purchase a product;
- create or manage a customer account;
- subscribe to marketing communications;
- contact customer service;
- submit a return, refund or exchange request;
- participate in a promotion or other brand activity;
- provide product feedback or reviews;
- communicate with us by email or through other available communication channels;
- interact with AMORALIBRE in a business or commercial capacity; or
- otherwise voluntarily provide personal information.
Certain information may be required to process an order, complete a transaction, provide requested services or comply with applicable legal requirements.
Where required information is not provided, we may be unable to complete the relevant transaction or provide the requested service.
6. INFORMATION COLLECTED AUTOMATICALLY
When you access or use our website or online services, certain information may be collected automatically through our systems or technologies provided by our service providers.
This information may include IP address, device identifiers, browser information, operating system, approximate location derived from technical information, referral source, pages viewed, products viewed, interaction data, session information and website activity.
Cookies, pixels, tags, software development tools and comparable digital technologies may be used for these purposes where permitted by applicable law.
The availability and operation of certain technologies may depend on your jurisdiction, privacy choices and consent settings.
7. INFORMATION RECEIVED FROM THIRD PARTIES
We may receive personal information from third parties where permitted by applicable law.
These parties may include ecommerce platform providers, payment service providers, shipping and fulfilment partners, analytics providers, marketing providers, fraud prevention providers, social media platforms and other service providers.
We may also receive information where you choose to interact with AMORALIBRE through a third-party platform or service.
Information received from third parties is processed in accordance with applicable law and the purposes described in this Privacy Policy.
8. HOW WE USE PERSONAL INFORMATION
We use personal information to operate AMORALIBRE, provide our products and services, manage customer relationships and protect our business and customers.
Personal information may be processed to fulfil and manage orders, process transactions, arrange delivery, provide customer service, maintain customer accounts, communicate regarding purchases, process returns or exchanges, administer marketing preferences and improve our digital services.
We may also use personal information to maintain the security and integrity of our systems, prevent fraud, investigate suspicious activity, comply with legal and regulatory requirements and establish, exercise or defend legal claims.
Where permitted by applicable law, information may also be used for analytics, personalisation, marketing and advertising purposes.
We do not use personal information for purposes that are incompatible with the purposes for which it was collected unless otherwise permitted or required by law.
9. LEGAL BASES FOR PROCESSING
Where the General Data Protection Regulation, the United Kingdom General Data Protection Regulation or comparable legal requirements apply, AMORALIBRE processes personal information only where an appropriate legal basis exists.
Processing may be necessary for the performance of a contract or to take steps at your request prior to entering into a contract. This includes processing required to accept, manage and fulfil orders.
Processing may be necessary for compliance with a legal obligation, including accounting, tax, regulatory and statutory recordkeeping requirements.
Processing may be based on the legitimate interests of AMORALIBRE or a third party, provided such interests are not overridden by your fundamental rights and freedoms. Legitimate interests may include operating and improving our business, maintaining website security, preventing fraud, managing customer relationships and protecting legal rights.
Where required by applicable law, processing is based on your consent. This may apply to certain marketing, advertising, analytics or cookie-related activities.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
10. ORDERS, PURCHASES AND CUSTOMER ACCOUNTS
When you place or attempt to place an order, we process personal information necessary to manage the transaction.
This may include your name, contact information, billing and shipping information, products ordered, transaction details and payment-related information.
We use this information to confirm orders, process purchases, coordinate fulfilment, communicate regarding the transaction and manage returns, refunds or other customer requests.
If customer account functionality is available and you create an account, account-related information may be processed to maintain the account and provide relevant account services.
You are responsible for maintaining the confidentiality of your account credentials and should not disclose login information to unauthorised persons.
11. PAYMENTS AND FINANCIAL INFORMATION
Payments may be processed through independent payment service providers and financial institutions.
Depending on the selected payment method, personal and transaction information may be transmitted to the relevant payment provider for payment authorisation, processing, fraud prevention and transaction administration.
AMORALIBRE does not necessarily receive, access or retain complete payment card or financial account information.
Payment service providers may process personal information as independent controllers or processors depending on the relevant service and applicable legal framework.
Their processing activities may be subject to their own privacy notices and legal obligations.
We may retain transaction references, payment status, payment method and other information reasonably necessary for order administration, accounting, fraud prevention and legal compliance.
12. SHIPPING, DELIVERY AND FULFILMENT
Personal information necessary to fulfil and deliver orders may be disclosed to fulfilment providers, warehouses, logistics partners, carriers and other delivery service providers.
This information may include your name, delivery address, telephone number, email address, order reference and information reasonably required to complete delivery.
Delivery providers may independently process certain personal information in accordance with their own legal obligations and privacy practices.
We disclose only information reasonably necessary for the relevant fulfilment or delivery activity, subject to applicable law.
13. CUSTOMER SERVICE AND COMMUNICATIONS
When you contact AMORALIBRE, we may process the information contained in your communication.
This may include your name, contact information, order information and the content of your inquiry.
We use this information to respond to requests, provide support, resolve issues and maintain appropriate records of customer interactions.
Communications may be retained where reasonably necessary for customer service, legal, security or business administration purposes.
14. MARKETING COMMUNICATIONS
Where permitted by applicable law, AMORALIBRE may send marketing communications regarding products, launches, collections, brand information and other AMORALIBRE activities.
Marketing communications may be sent by email, SMS or other available communication channels where legally permitted.
Where consent is required, marketing communications will be sent on the basis of the applicable consent.
You may unsubscribe from marketing emails by using the unsubscribe option included in the relevant communication.
Withdrawal from marketing communications does not prevent AMORALIBRE from sending transactional, service-related or legally required communications regarding orders, accounts or other existing business relationships.
Marketing preferences may require a reasonable period to be reflected across all relevant systems.
15. PERSONALISATION AND ADVERTISING
Where permitted by applicable law, we may process information to personalise digital experiences, understand customer interests and present products, content or advertising that may be more relevant to you.
This may include information regarding products viewed, purchases, interactions with our website and engagement with marketing communications.
Certain advertising partners or digital platforms may use cookies, pixels or comparable technologies to measure campaign performance or provide advertising services.
Where consent or an opt-out mechanism is legally required, the applicable choice will be provided through our privacy settings, cookie controls or other available mechanisms.
Your privacy choices may differ depending on your jurisdiction.
16. COOKIES AND SIMILAR TECHNOLOGIES
AMORALIBRE and its service providers may use cookies and similar technologies in connection with the operation of our website and digital services.
Cookies are small data files stored on or accessed through a device.
Certain cookies are necessary for the operation, security and functionality of the website.
Other cookies or similar technologies may support analytics, personalisation, marketing and advertising.
Where required by applicable law, non-essential technologies are used only in accordance with applicable consent requirements.
You may manage available privacy and cookie choices through the cookie banner or privacy settings provided on our website.
Browser settings may also allow you to control certain cookies. Restricting cookies may affect the functionality or availability of certain website features.
17. ANALYTICS AND DIGITAL SERVICES
We may use analytics and digital service providers to understand how visitors interact with our website and online store.
Analytics information may help us evaluate website performance, identify technical issues, understand general interaction patterns and improve the customer experience.
Depending on the relevant technology and applicable law, analytics may involve cookies or similar technologies.
Where required, analytics technologies are subject to applicable consent or privacy controls.
18. SHOPIFY
The AMORALIBRE online store is supported and hosted through services provided by Shopify.
Shopify processes personal information in connection with the provision, security and improvement of its ecommerce services.
Information submitted through the AMORALIBRE online store may therefore be processed through Shopify systems and infrastructure.
In connection with certain customer data processing, AMORALIBRE generally determines the purposes and means of processing and Shopify may act as a processor. Shopify's Data Processing Addendum describes this controller-processor relationship for customer personal data.
Shopify may also process certain personal information for its own purposes in circumstances described in its applicable privacy documentation.
The location of Shopify systems, service providers and subprocessors may result in personal information being processed in jurisdictions outside your country of residence.
Further information regarding Shopify's privacy practices and available privacy controls is available through Shopify's privacy documentation.
19. SERVICE PROVIDERS AND BUSINESS PARTNERS
We use service providers and business partners to support the operation of AMORALIBRE.
These parties may provide ecommerce infrastructure, website hosting, payment processing, fulfilment, shipping, customer support, cloud services, communications, analytics, security, fraud prevention, accounting, legal or marketing services.
Service providers may process personal information on our behalf and subject to appropriate contractual or legal requirements.
Certain third parties may act as independent controllers where they determine their own purposes and means of processing.
We assess the nature of relevant processing relationships and handle personal information in accordance with applicable legal requirements.
20. SOCIAL MEDIA AND THIRD-PARTY PLATFORMS
AMORALIBRE may maintain a presence on social media and other third-party digital platforms.
If you interact with AMORALIBRE through a third-party platform, the platform may independently collect and process personal information in accordance with its own privacy practices.
We may receive information regarding interactions with AMORALIBRE content, communications or advertising where permitted by the relevant platform and applicable law.
We do not control the independent privacy practices of third-party platforms.
You should review the privacy information provided by the relevant platform.
21. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.
Recipients may include ecommerce and technology providers, payment service providers, financial institutions, fulfilment providers, warehouses, carriers, customer service providers, analytics providers, security and fraud prevention providers, professional advisers and marketing or advertising service providers.
Personal information may also be disclosed to governmental, regulatory, judicial or law enforcement authorities where required or permitted by applicable law.
We may disclose information in connection with legal proceedings, investigations, enforcement of contractual rights or the protection of AMORALIBRE, our customers or third parties.
We do not disclose personal information without a lawful purpose or legal basis where such a basis is required.
22. INTERNATIONAL DATA TRANSFERS
AMORALIBRE operates internationally and uses service providers that may process personal information in countries other than the country in which you reside.
As a result, personal information may be transferred to, stored in or otherwise processed in jurisdictions outside the European Economic Area, the United Kingdom or Switzerland.
Where applicable law requires specific safeguards for international data transfers, we use recognised transfer mechanisms.
These may include adequacy decisions adopted by the relevant authority, standard contractual clauses approved by the European Commission, applicable United Kingdom transfer mechanisms or other legally recognised safeguards.
Where required, supplementary measures may be considered in connection with international transfers.
You may contact us for further information regarding applicable transfer safeguards, subject to legal and confidentiality limitations.
23. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and processed.
The applicable retention period depends on the nature of the information, the relevant processing purpose and applicable legal requirements.
We may retain personal information for the duration of a customer or contractual relationship and for an appropriate period thereafter.
Certain information may be retained for longer periods where required for accounting, tax, regulatory, fraud prevention, dispute resolution, legal claims or statutory recordkeeping purposes.
When personal information is no longer required, it may be deleted, anonymised or otherwise handled in accordance with applicable retention procedures and legal requirements.
24. DATA SECURITY
AMORALIBRE takes appropriate technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Security measures may be reviewed and adapted according to the nature of the processing, available technologies and relevant risks.
However, no information system, digital transmission or storage method can be guaranteed to be completely secure.
You should use appropriate care when transmitting personal information electronically and maintain the confidentiality of account credentials.
Where required by applicable law, qualifying personal data breaches will be handled and notified in accordance with applicable legal requirements.
25. YOUR PRIVACY RIGHTS
Depending on your jurisdiction and applicable law, you may have rights regarding your personal information.
These rights may include the right to request access to personal information, obtain information regarding processing, request correction of inaccurate information, request deletion of personal information, restrict certain processing, object to certain processing and receive certain personal information in a structured, commonly used and machine-readable format.
You may also have the right to withdraw consent where processing is based on consent.
Certain rights are subject to legal conditions, exceptions and limitations.
We may request information reasonably necessary to verify your identity and protect personal information against unauthorised disclosure.
Authorised agents may submit requests where permitted by applicable law and where appropriate authorisation can be verified.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
Privacy requests may be directed to:
26. EEA, UNITED KINGDOM AND SWITZERLAND
If you are located in the European Economic Area, the United Kingdom or Switzerland, applicable data protection law may provide specific rights regarding your personal information.
Subject to applicable requirements, you may have rights of access, rectification, erasure, restriction of processing, objection and data portability.
Where processing is based on consent, you may withdraw consent at any time.
Where processing is based on legitimate interests, you may have the right to object to processing based on circumstances relating to your particular situation.
You may have an unconditional right to object to processing of personal information for direct marketing purposes.
You also have the right to lodge a complaint with a competent data protection supervisory authority.
27. UNITED STATES PRIVACY INFORMATION
Residents of certain United States jurisdictions may have specific rights under applicable state privacy laws.
Depending on the jurisdiction and subject to applicable legal thresholds, definitions, exceptions and limitations, these rights may include the right to know or access certain personal information, request correction, request deletion, obtain a portable copy of certain information and opt out of certain processing activities.
Certain jurisdictions may provide rights relating to the sale or sharing of personal information, targeted advertising or profiling in furtherance of decisions producing legal or similarly significant effects.
Where applicable, AMORALIBRE will process qualifying privacy requests in accordance with the requirements of the relevant law.
We may verify requests to the extent permitted or required by law.
Where an appeal process is required by applicable law, information regarding the available appeal process will be provided in connection with the relevant request or decision.
28. SALE, SHARING AND TARGETED ADVERTISING
Certain privacy laws use specifically defined terms such as "sale," "share," "sharing" or "targeted advertising."
These legal definitions may include certain disclosures or uses of personal information for cross-context behavioural advertising even where no monetary payment is exchanged for personal information.
Depending on the technologies and services enabled on our website, certain processing activities may fall within these statutory definitions.
Where applicable law provides an opt-out right, you may exercise that right through the privacy controls or opt-out mechanisms made available on our website.
We do not knowingly sell or share personal information of children in a manner prohibited by applicable law.
29. GLOBAL PRIVACY CONTROL
Where required by applicable law and technically supported through our systems, we may recognise qualifying browser-based opt-out preference signals, including Global Privacy Control.
The treatment of such signals may depend on your jurisdiction, browser, device and the technical ability to associate the signal with relevant personal information.
A privacy preference signal may apply only to the browser or device from which the signal is received unless applicable law requires otherwise or the request can appropriately be associated with an account.
30. CHILDREN'S PRIVACY
AMORALIBRE products and services are not directed to children.
We do not knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information has been collected from a child in circumstances prohibited by applicable law, we will take appropriate steps to address the information.
A parent or legal guardian who believes that a child has provided personal information to AMORALIBRE may contact:
Age thresholds and requirements may differ depending on applicable law and jurisdiction.
31. AUTOMATED PROCESSING AND FRAUD PREVENTION
We may use automated systems or service providers to identify potentially fraudulent, suspicious, unauthorised or harmful activity.
Such processing may consider transaction information, technical information, account activity and other relevant indicators.
Fraud prevention processing is used to protect customers, transactions, AMORALIBRE and our service providers.
Where applicable law provides specific rights regarding solely automated decision-making that produces legal or similarly significant effects, those rights will be respected.
AMORALIBRE does not intend to make solely automated decisions producing legal or similarly significant effects unless permitted by applicable law and subject to applicable safeguards.
32. THIRD-PARTY WEBSITES AND SERVICES
Our website and communications may contain links to websites, platforms or services operated by third parties.
AMORALIBRE does not control the independent privacy or security practices of third-party services.
The inclusion of a link does not necessarily constitute an endorsement of the third party, its services or its privacy practices.
Information you provide directly to a third party is subject to the third party's applicable terms and privacy documentation.
We encourage you to review the privacy practices of third-party services before providing personal information.
33. BUSINESS TRANSACTIONS AND CORPORATE CHANGES
Personal information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, restructuring, financing, investment, sale of assets, insolvency or other corporate transaction.
Where required by applicable law, appropriate measures will be taken in connection with such processing or transfer.
Any successor or acquiring entity may process relevant personal information subject to applicable legal requirements and the terms of the relevant transaction.
34. LEGAL AND REGULATORY DISCLOSURES
We may process or disclose personal information where necessary to comply with applicable law, legal process, regulatory requirements or lawful requests from competent authorities.
Information may also be processed where necessary to establish, exercise or defend legal claims, investigate suspected violations, enforce applicable terms or protect the rights, property, security or legitimate interests of AMORALIBRE or others.
Any such processing or disclosure will be carried out in accordance with applicable legal requirements.
35. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Changes may be made to reflect developments in our business, products, services, technologies, service providers, processing activities or applicable legal and regulatory requirements.
The current version of this Privacy Policy will be made available through our website.
Where required by applicable law, we will provide additional notice regarding material changes.
The "Last Updated" date at the beginning of this Privacy Policy indicates when the policy was most recently revised.
36. PRIVACY CONTACT
For privacy-related inquiries, requests or concerns, please contact:
AMORALIBRE
We may request additional information where reasonably necessary to identify the relevant processing activity, verify identity or respond to a privacy request.
Privacy requests will be handled in accordance with applicable law.
37. SUPERVISORY AUTHORITY AND COMPLAINTS
If you have concerns regarding the processing of your personal information, you may contact AMORALIBRE using the privacy contact details provided in this Privacy Policy.
Where applicable data protection law provides such a right, you may also lodge a complaint with the competent data protection supervisory authority.
For individuals in the European Economic Area, the competent supervisory authority may be the authority in the Member State of your habitual residence, place of work or place of the alleged infringement.
Where AMORALIBRE is subject to the supervision of the competent Austrian data protection authority in relation to the relevant processing activity, complaints may also be directed to that authority in accordance with applicable law.
The exercise of a right to lodge a complaint does not affect any other administrative or judicial remedy available under applicable law.
